29 Mai Comment les Territoires Canadiens et Les Provinces Canadiennes Bénéficient De ZippyAssist, Notre Support Moderne Pour Les Machines Distributrices
Canteen Canada provides workplace refreshment services to hundreds of businesses across the Great White North. That’s why we know how vital modern vending machine support is. It keeps vending a loved and sought-after break room perk. What drove us to use the ZippyAssist platform for our clients across Canada? Why ZippyAssist? We wanted vending tech to optimize us and help the people we serve.
There are loads of benefits to ZippyAssist, but first, let’s explain just what this platform is and does. That includes how it serves our break room solutions clients across Canada.
ZippyAssist est un Support pour les Machines Distributrices Modernes
ZippyAssist is a customer care platform designed just for unattended or self-service retail. That means it’s geared towards vending machines and fresh food-rich micro-markets. Until now, vending users could only speak to facility managers or the HR director about vending. ZippyAssist ends the need to get a third party involved. Instead, it allows direct contact with us via an app. That improves our service and boosts trust in the office vending machines.
Application Centrée Sur l'Utilisateur
The user-friendly ZippyAssist app allows anyone to report on a machine in their Canada break room. This allows us to know about a small problem before it becomes big. Users can also text to request new options, like healthy snack choices, that they want to see in the break room. That’s a great way to boost employee wellness.
There are also time savings for the manager and director who used to handle vending service calls. They can return to work because the app allows all comments to come directly to us. There are no long calls or voicemail phone tags. Choose a pre-filled reply or send a line or two of text in just seconds. Canteen Canada will take it from there.
Prise En Charge Multilingue
Since we serve vending machines across Canadian territories and provinces, it was key that we support two languages. ZippyAssist fits the bill. It uses English but can support French speakers in areas like Montreal. That way, we can adapt it to your needs.
Avantages d'un Support Moderne pour les Machines Distributrices du Canada
Lorsque le personnel sait qu’il a son mot à dire, cela améliore le moral et la fidélisation des employés. ZippyAssist leur donne une voix. Avec un court message texte, les membres du personnel peuvent obtenir l’aide dont ils ont besoin. Ils peuvent être certains que nous répondrons à leurs commentaires. De plus, nos équipements, comme votre machine distributrice subventionnée, vous offriront bien plus que de simples rafraîchissements & collations. Ce seront des outils de recrutement d’employés.
Whether it’s suggestions, frustrations, or praise, ZippyAssist logs that feedback. That way, we can track what is said about a vending machine and act upon it when needed. The platform also lets us search the history to find patterns or specific customer feedback. That’s vital as we strive to keep your break room fully stocked.
Choisissez un Support Moderne pour Votre Machine Distributrice
The right vending machines boost workplace culture. But first, there needs to be trust, communication, and support from the provider. That’s why ZippyAssist is a vital tool for our clients across Canada. It was made just for unattended retail, is easy to use, and supports French speakers. Employees and customers can better trust the cold beverage vending machines anywhere in Canada knowing they have a way to report on them. Canteen Canada can better assess equipment and rotate new products with client feedback.
To enjoy your break room vending, make sure it’s got ZippyAssist. Contactez Canteen Canada today at 866.292.8363. We have all the break room services you need and the support that makes them even better.